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Indie RPG Shooters. Now available for purchase Friend invite accepted. Your friends. Online right now. General discussion (archive) Issues with redeeming IndieGala keys? (6 posts) solved (6 posts) solved (6 posts) solved. Redeem code Reclaim your game.

Ragnarblackmane

Ragnarblackmane Sorry, data for given user is currently unavailable. Please, try again later. View profileView wishlistStart conversationInvite to friendsInvite to friendsAccept invitationAccept invitationPending invitation...User since {{ user.formattedDateUserJoined }} Friends since {{ user.formattedDateUserFriended }} Unblock chat User blocked This user's wishlist is not public.You can't chat with this user due to their or your privacy settings.You can't chat with this user because you have blocked him.You can't invite this user because you have blocked him.

From United States

After I was lucky enough to see Trentonlf's generous offer for Sang-froid via the Indiegala Steam bundle, I have been unable to redeem the key. I get this:
Sorry!
An error was encountered while processing your request:
Incorrect login
And then after clicking on a support link I got:
General Error
SQL ERROR [ mysqli ]
Access denied for user 'eywq2b'@'huntsman.dreamhost.com' (using password: YES) [1045]
An sql error occurred while fetching this page. Please contact an administrator if this problem persists.
Could be that Steam is overwhelmed right now, but I've refreshed a couple times and even went back to the original IG key page.
Unfortunately neither trentonlf nor myself have been able to determine the reason so any help here would be great.

This question / problem has been solved by Rakuru

DyNaer

DyNaer Sorry, data for given user is currently unavailable. Please, try again later. View profileView wishlistStart conversationInvite to friendsInvite to friendsAccept invitationAccept invitationPending invitation...User since {{ user.formattedDateUserJoined }} Friends since {{ user.formattedDateUserFriended }} Unblock chat User blocked This user's wishlist is not public.You can't chat with this user due to their or your privacy settings.You can't chat with this user because you have blocked him.You can't invite this user because you have blocked him.

From France

Did you try to reach them via this email ? : support@indiegala.com
the support link is at the really bottom of the page (contact us)

Post edited June 26, 2014 by DyNaer

Rakuru

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From United States

Posted June 26, 2014

Ragnarblackmane: An error was encountered while processing your request:
Incorrect login

Have you already linked your Steam account to your Indiegala account? I haven't ever redeemed an Indiegala gift, so I don't know if it's a different process, but whenever I log into my Indiegala account it pops up the following message:
'IMPORTANT NOTE: NEW STEAM KEYS ACTIVATION SYSTEM
To redeem games on Steam, you must first link your Indiegala profile with your Steam account. To do this, find the 'To redeem your games connect to Steam' Text in your indiegala profile, it is next to 'Your Game Keys' text.'

DyNaer

No Serial Key Available Indie Gala